Freshworks CS Suite

Key Features:

• Bar code Integration
• Email Integration
• HR & Payroll
• Investment
• Job Costing
• Mobile Support
• Multi Location
• Online document storage (back-up)
• POS invoicing
• Production Management
• Quotation & Estimates
• Warehouse Management
• Banking Integration
• Budgeting
• Financial Management
• Inventory Management
• Invoice
• Manufacturing
• Multi Currency
• Multiple Company
• Outstanding
• Product Database
• Supplier and Purchase Order Management
• Taxation Management
• Multi User login & Roll based access
• Project Management
• Taxation Management
• Accounts payable
• Bank Reconciliation
• Billing & Invoicing
• Purchasing
• VAT / CST / GST Reports
• Access your Data on the Go
• Project Accounting
• Banking Integration
• Customer Management
• Inventory Management
• Product Database
• Supplier and Purchase Order Management
• Recurring invoice
• Time Tracking
• Accounts Receivable
• General Ledger
• Analytics
• Financial Accounting
• TDS / TCS
• Web-based reporting
• Bonus, Loan & Advances Management
• Expense Management
• Payment Gateway Integration
• Payroll Management
• Cash Management
• MIS Reports
• Document Printing
• Multi-Branch Connectivity
• Accounting
• Expense Tracking
• Vat
• Invoice Designer
• Vendor Management
• Accounts Receivable
• Bills of Material
• Scheme Management
• Service Tax
• Checks & Controls
• Trading Excise Registers
• Collections
• Quotation & Estimates
• Utilities
• Investment
• Alerts/Escalation
• Asset Management
• Automated Routing
• Billing & Invoicing
• Change Management
• Collaborative inbox for teams
• Community Forums
• Contract Management
• Customer Data Base
• Customized Branding
• Document Management
• Document Storage
• Email Delegation for Gmail
• Email Integration
• Email notes for Gmail
• Email reminders and snooze
• Help Desk Management
• IT Asset Management
• Inbox Queue Management
• Incident Management
• Interaction Tracking
• Inventory Management
• Issue Tracking
• Knowledge Base
• Knowledge Base Management
• Known Issue Management
• Live chat system
• Macros
• Multi-Channel Communication
• Multiple Brands Products
• Network Monitoring
• Online Activation
• Online Forums
• Problem Management
• Real Time Chat
• Real Time Comparisons
• Release Management
• Requirements Review
• Saas help desk software
• Self Service Portal
• Service Catalog Management
• Service Desk (ITIL ITSM)
• Service Level Agreement (SLA) Management
• Service Level Management
• Share Emails in Gmail
• Shared Gmail Labels
• Shared Mailboxes
• Social Media Integration
• Software Metrics
• Surveys & Feedback
• Third Party Integration
• Ticket Management
• To-Do List
• Macros (Templated Responses)
• Customizable Branding
• Contract (SLA Management)
• Alerts (Escalation)
• Live Chat
• List Management
• Customer Support
• Marketing Automation
• Project Management
• Product Catalog
• Call Logging
• Contact Management
• Quotes (Proposals)
• Referral Tracking
• Lead Scoring
• Visitor Targeting
• Video Chat
• Transfers
• Shortcut Messages
• Offline Form
• Knowledge Database
• Co-Browsing
• Call Me Option
• Agent Scheduling
• Persistent Chat
• Tax Management
• Spend Management
• Revenue Recognition
• Payroll
• Multi-Currency
• Fixed Asset Management
• CPA Firms
• Billing and Invoicing
• Accounting Features
• GST Reports
• Backup
• Multi-user Login
• Online Banking Integration