LiveAgent

LiveAgent

Software BY Quality Unit

Yearly,Monthly,Onetime(Perpetual License)
30 Days
Platform:

LiveAgent is a Web-based multichannel help desk software & ticketing tool that integrates all channels (Email, Voice, Chat, Facebook, and Twitter) into a single interface.

Pricing of LiveAgent

Large

USD 49

  • Medium+
  • Facebook & Twitter
  • Call center support
  • Video call
  • Time tracking
  • WhatsApp

Medium

USD 29

  • Small+
  • Live Chat
  • Real-time visitors monitoring
  • Chat invitations
  • Feedback management

Small

USD 9

  • Custom domain parking
  • E-mail support - Ticketing
  • Contact forms
  • Forum & Knowledge base
  • iPhone/Android app

Key Features of LiveAgent

  • Access Controls/Permissions
  • Collaboration Tools
  • Content Management
  • Customizable Branding
  • File Sharing
  • Knowledge Base Management
  • Real-Time Chat
  • Search/Filter
  • Client Portal
  • Forms Management

Specification

deployment
Deployment:

Cloud Hosted

Support
Customer Support:

Phone,Live Chat,Online (Ticket)

Customization
Customization:

Yes

languages
Languages Support:

Arabic, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, German, Greek, Hungarian, Latvian/Lettish, Lithuanian, Norwegian, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Vietnamese

Who uses LiveAgent

StartUps
StartUps
SMEs
SMEs
Agencies
Agencies

Company Details

  • Company Name: Quality Unit
  • Website: Visit Website
  • Headquarter:
    United States
    Wilmington, Delaware United States
  • Social Media:

Description

LiveAgent is a versatile customer support and help desk software that centralizes communication channels, offers live chat, automation, and real-time monitoring. It enhances customer experience, saves time, and provides valuable insights for continuous improvement.

Benefits:

  • Enhanced Customer Experience: LiveAgent enables businesses to provide swift, personalized, and efficient customer support, leading to increased customer satisfaction and loyalty.

  • Time and Cost Savings: The automation features and streamlined ticket management help support teams work more efficiently, reducing response times and overall support costs.

  • Improved Agent Productivity: The software's user-friendly interface and automation tools empower agents to handle multiple inquiries simultaneously, improving their productivity and effectiveness.

  • Insights for Continuous Improvement: With real-time monitoring and reporting, businesses can identify areas for improvement in their support processes and enhance their overall customer service strategy.

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LiveAgent Complete Help Desk Software Comparisons

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LiveAgent Vs Bluefish.ai

We know that you are facing difficulty to find the best Live Chat Software for your organization. As the fastest-growing Software Marketplace, We have examined LiveAgent Vs Bluefish.ai and prepared an evaluation report based on Pricing, Interface, Deployment type, Integration, Reviews, Features specifications and other crucial aspects. We are helping you by providing the detailed report of LiveAgent Vs Bluefish.ai based on 30+ factors so that you can make the best decision to automate your Business.

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LiveAgent Vs Sirius

We know that you are facing difficulty to find the best Live Chat Software for your organization. As the fastest-growing Software Marketplace, We have examined LiveAgent Vs Sirius and prepared an evaluation report based on Pricing, Interface, Deployment type, Integration, Reviews, Features specifications and other crucial aspects. We are helping you by providing the detailed report of LiveAgent Vs Sirius based on 30+ factors so that you can make the best decision to automate your Business.

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LiveAgent Vs JioChat

We know that you are facing difficulty to find the best Live Chat Software for your organization. As the fastest-growing Software Marketplace, We have examined LiveAgent Vs JioChat and prepared an evaluation report based on Pricing, Interface, Deployment type, Integration, Reviews, Features specifications and other crucial aspects. We are helping you by providing the detailed report of LiveAgent Vs JioChat based on 30+ factors so that you can make the best decision to automate your Business.

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LiveAgent Vs OneChat

We know that you are facing difficulty to find the best Live Chat Software for your organization. As the fastest-growing Software Marketplace, We have examined LiveAgent Vs OneChat and prepared an evaluation report based on Pricing, Interface, Deployment type, Integration, Reviews, Features specifications and other crucial aspects. We are helping you by providing the detailed report of LiveAgent Vs OneChat based on 30+ factors so that you can make the best decision to automate your Business.

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LiveAgent Video

LiveAgent Screenshots

FAQ's

The user group of LiveAgent are as follows :

  • Startups
  • SMEs
  • Agencies

LiveAgent has 3 plans,

  • Large USD 49
  • Medium USD 29
  • Small USD 9

The key featuers of LiveAgent are as follows :

  • Access Controls/Permissions
  • Collaboration Tools
  • Content Management
  • Customizable Branding
  • File Sharing
  • Knowledge Base Management
  • Real-Time Chat
  • Search/Filter
  • Client Portal
  • Forms Management

LiveAgent pricing model : Yearly,Monthly,Onetime(Perpetual License)

LiveAgent is Online Software.

Yes

LiveAgent offers Phone,Live Chat,Online (Ticket) support.

LiveAgent provides Video Guides,Blogs,Webinars,Infographics,Case Studies for the software training.