ClickDesk

Software BY ClickDesk Corp.

0.0
Rating out of 5 Based on 0 reviews

ClickDesk is the top online chat software because it is an amalgamation of live chat and help desk software. Small businesses use ClickDesk's live chat software to boost user engagement through web chat, voice chat, video chat, social media management, real-time analytics and an integrated help desk to manage support tickets and offline chats.

Pricing of ClickDesk

Yearly
Monthly

PRO

INR 1650
INR 21.99

/User/Month

Buy Now
  • Chat Conferencing
  • CRM Integration and API
  • Video Chat
  • Post Chat Survey
  • Reports and History

LITE

INR 990
INR 12.99

/User/Month

Buy Now
  • Unlimited Chats
  • Widget Customization
  • Chat Transfer & Groups
  • 99.5% Uptime & SSL Security

FREE

INR 0
INR 0

Buy Now
  • 30 chats
  • Handle 25 tickets
  • Audio calling
  • Localization of chat widget
  • Customize basic settings

Enterprise

USD 39.99
USD 33.99

/User/Month

/User/Month

Buy Now
  • Queuing
  • White Label
  • Unlimited Domains
  • Widget Custom CSS
  • Analytics
  • Dedicated Account Manager
  • Queuing
  • White Label
  • Unlimited Domains
  • Widget Custom CSS
  • Analytics
  • Dedicated Account Manager

Professional (Team Plan)

USD 44.99
USD 38.99

/User/Month

/User/Month

Buy Now
  • 4 Agents
  • Unlimited Chats
  • 2 way Voice and Video
  • Chat transfer & groups
  • Basic Analytics
  • 4 Agents
  • Unlimited Chats
  • 2 way Voice and Video
  • Chat transfer & groups
  • Basic Analytics

Growing Business (Team Plan)

USD 124.99
USD 106.99

/User/Month

/User/Month

Buy Now
  • 8 agents
  • Unlimited chats
  • 2 way Voice and Video
  • CRM Integrations & API
  • Chat transfer & groups
  • Advanced Analytics
  • Chat Queuing
  • Chat Conference
  • Priority levels
  • Your Branding
  • 8 agents
  • Unlimited chats
  • 2 way Voice and Video
  • CRM Integrations & API
  • Chat transfer & groups
  • Advanced Analytics
  • Chat Queuing
  • Chat Conference
  • Priority levels
  • Your Branding

Enterprise (Team Plan)

USD 349.99
USD 297.99

/User/Month

/User/Month

Buy Now
  • 15 agents
  • Unlimited chats
  • 2 way Voice and Video
  • CRM Integrations & API
  • Chat transfer & groups
  • Advanced Analytics
  • Chat Queuing
  • Chat Conference
  • Priority levels
  • Your Branding
  • Agent Training & Phone Support
  • 15 agents
  • Unlimited chats
  • 2 way Voice and Video
  • CRM Integrations & API
  • Chat transfer & groups
  • Advanced Analytics
  • Chat Queuing
  • Chat Conference
  • Priority levels
  • Your Branding
  • Agent Training & Phone Support

Awards & Badges Received

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Key Features of ClickDesk

Key Features:
  • Alerts/Escalation
  • Asset Management
  • Automated Routing
  • Billing & Invoicing
  • Change Management
  • Collaborative inbox for teams
  • Community Forums
  • Contract Management
  • Customer Data Base
  • Customized Branding
  • Document Management
  • Document Storage
  • Email Delegation for Gmail
  • Email Integration
  • Email notes for Gmail
  • Email reminders and snooze
  • Help Desk Management
  • IT Asset Management
  • Inbox Queue Management
  • Incident Management
  • Interaction Tracking
  • Inventory Management
  • Issue Tracking
  • Knowledge Base
  • Knowledge Base Management
  • Known Issue Management
  • Live chat system
  • Macros
  • Multi-Channel Communication
  • Multiple Brands Products
  • Network Monitoring
  • Online Activation
  • Online Forums
  • Problem Management
  • Real Time Chat
  • Real Time Comparisons
  • Release Management
  • Requirements Review
  • Saas help desk software
  • Self Service Portal
  • Service Catalog Management
  • Service Desk (ITIL ITSM)
  • Service Level Agreement (SLA) Management
  • Service Level Management
  • Share Emails in Gmail
  • Shared Gmail Labels
  • Shared Mailboxes
  • Social Media Integration
  • Software Metrics
  • Surveys & Feedback
  • Third Party Integration
  • Ticket Management
  • To-Do List
  • Agent Scheduling
  • Assignment Management
  • Automatic Chat Translation
  • Automatic Greetings
  • Call Me Option
  • Canned Responses
  • Chat History
  • Chat Widget
  • Co-Browsing
  • Conversation Notes
  • Customized Branding
  • File Sharing
  • Geo Targeting
  • Geo Targeting
  • Google Analytics, Webmaster & Sitemap
  • I Spy
  • Knowledge Database
  • Labels
  • Multi Website Support
  • Offline Form
  • Persistent Chat
  • Personal Greetings
  • Pre and Post Chat Forms
  • Proactive Chat
  • Proactive Invitations
  • Real Time Monitoring
  • Screen Sharing
  • Shortcut Messages
  • Social Media Integration
  • Supervise Chats
  • Third Party Integration
  • Transfers / Routing
  • Visitor Tracking
  • Visitor banning
  • Website Visitor Tracking

Key Specification

Other Categories: Live Chat Software Help Desk Software
Deployment: Cloud Hosted
Customer Support: Phone,Email,Live Chat,Online (Ticket)
Customization: Yes
Languages Support:

Who uses ClickDesk

StartUps
StartUps
SMEs
SMEs
Agencies
Agencies

Company Details

Company Name: ClickDesk Corp.
Headquarter:
Website: Visit Website go-to-link
Social Media:

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ClickDesk Video

User Reviews

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Frequently Asked Questions (FAQs)

The user group of ClickDesk are as follows :

  • Startups
  • SMEs
  • Agencies

ClickDesk has 7 plans,

  • PRO INR 1650
  • LITE INR 990
  • FREE INR 0
  • Enterprise USD 39.99 /User/Month
  • Professional (Team Plan) USD 44.99 /User/Month
  • Growing Business (Team Plan) USD 124.99 /User/Month
  • Enterprise (Team Plan) USD 349.99 /User/Month

The key featuers of ClickDesk are as follows :

  • Alerts/Escalation
  • Asset Management
  • Automated Routing
  • Billing & Invoicing
  • Change Management
  • Collaborative inbox for teams
  • Community Forums
  • Contract Management
  • Customer Data Base
  • Customized Branding
  • Document Management
  • Document Storage
  • Email Delegation for Gmail
  • Email Integration
  • Email notes for Gmail
  • Email reminders and snooze
  • Help Desk Management
  • IT Asset Management
  • Inbox Queue Management
  • Incident Management
  • Interaction Tracking
  • Inventory Management
  • Issue Tracking
  • Knowledge Base
  • Knowledge Base Management
  • Known Issue Management
  • Live chat system
  • Macros
  • Multi-Channel Communication
  • Multiple Brands Products
  • Network Monitoring
  • Online Activation
  • Online Forums
  • Problem Management
  • Real Time Chat
  • Real Time Comparisons
  • Release Management
  • Requirements Review
  • Saas help desk software
  • Self Service Portal
  • Service Catalog Management
  • Service Desk (ITIL ITSM)
  • Service Level Agreement (SLA) Management
  • Service Level Management
  • Share Emails in Gmail
  • Shared Gmail Labels
  • Shared Mailboxes
  • Social Media Integration
  • Software Metrics
  • Surveys & Feedback
  • Third Party Integration
  • Ticket Management
  • To-Do List
  • Agent Scheduling
  • Assignment Management
  • Automatic Chat Translation
  • Automatic Greetings
  • Call Me Option
  • Canned Responses
  • Chat History
  • Chat Widget
  • Co-Browsing
  • Conversation Notes
  • Customized Branding
  • File Sharing
  • Geo Targeting
  • Geo Targeting
  • Google Analytics, Webmaster & Sitemap
  • I Spy
  • Knowledge Database
  • Labels
  • Multi Website Support
  • Offline Form
  • Persistent Chat
  • Personal Greetings
  • Pre and Post Chat Forms
  • Proactive Chat
  • Proactive Invitations
  • Real Time Monitoring
  • Screen Sharing
  • Shortcut Messages
  • Social Media Integration
  • Supervise Chats
  • Third Party Integration
  • Transfers / Routing
  • Visitor Tracking
  • Visitor banning
  • Website Visitor Tracking

ClickDesk pricing model : Yearly,Monthly,Onetime(Perpetual License)

ClickDesk is Online Software.

Yes

ClickDesk offers Phone,Email,Live Chat,Online (Ticket) support.

ClickDesk provides Video Guides,Blogs,Webinars,Infographics,Case Studies for the software training.