ClickDesk
Software BY ClickDesk Corp.
0.0
ClickDesk is the top online chat software because it is an amalgamation of live chat and help desk software. Small businesses use ClickDesk's live chat software to boost user engagement through web chat, voice chat, video chat, social media management, real-time analytics and an integrated help desk to manage support tickets and offline chats.
Pricing of ClickDesk
- Chat Conferencing
- CRM Integration and API
- Video Chat
- Post Chat Survey
- Reports and History
- Unlimited Chats
- Widget Customization
- Chat Transfer & Groups
- 99.5% Uptime & SSL Security
- 30 chats
- Handle 25 tickets
- Audio calling
- Localization of chat widget
- Customize basic settings
- Queuing
- White Label
- Unlimited Domains
- Widget Custom CSS
- Analytics
- Dedicated Account Manager
- Queuing
- White Label
- Unlimited Domains
- Widget Custom CSS
- Analytics
- Dedicated Account Manager
- 4 Agents
- Unlimited Chats
- 2 way Voice and Video
- Chat transfer & groups
- Basic Analytics
- 4 Agents
- Unlimited Chats
- 2 way Voice and Video
- Chat transfer & groups
- Basic Analytics
- 8 agents
- Unlimited chats
- 2 way Voice and Video
- CRM Integrations & API
- Chat transfer & groups
- Advanced Analytics
- Chat Queuing
- Chat Conference
- Priority levels
- Your Branding
- 8 agents
- Unlimited chats
- 2 way Voice and Video
- CRM Integrations & API
- Chat transfer & groups
- Advanced Analytics
- Chat Queuing
- Chat Conference
- Priority levels
- Your Branding
- 15 agents
- Unlimited chats
- 2 way Voice and Video
- CRM Integrations & API
- Chat transfer & groups
- Advanced Analytics
- Chat Queuing
- Chat Conference
- Priority levels
- Your Branding
- Agent Training & Phone Support
- 15 agents
- Unlimited chats
- 2 way Voice and Video
- CRM Integrations & API
- Chat transfer & groups
- Advanced Analytics
- Chat Queuing
- Chat Conference
- Priority levels
- Your Branding
- Agent Training & Phone Support
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Key Features of ClickDesk
Key Features:
Key Specification
| Other Categories: | Live Chat Software Help Desk Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Phone,Email,Live Chat,Online (Ticket) |
| Customization: | Yes |
| Languages Support: |
Who uses ClickDesk
StartUps
SMEs
Agencies
Company Details
| Company Name: | ClickDesk Corp. |
|---|---|
| Headquarter: | |
| Website: |
Visit Website 
|
| Social Media: |
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Frequently Asked Questions (FAQs)
Q. Who are the main user group of ClickDesk?
The user group of ClickDesk are as follows :
- Startups
- SMEs
- Agencies
Q. How much does ClickDesk cost?
ClickDesk has 7 plans,
- PRO INR 1650
- LITE INR 990
- FREE INR 0
- Enterprise USD 39.99 /User/Month
- Professional (Team Plan) USD 44.99 /User/Month
- Growing Business (Team Plan) USD 124.99 /User/Month
- Enterprise (Team Plan) USD 349.99 /User/Month
Q. What are the main features of ClickDesk?
The key featuers of ClickDesk are as follows :
- Alerts/Escalation
- Asset Management
- Automated Routing
- Billing & Invoicing
- Change Management
- Collaborative inbox for teams
- Community Forums
- Contract Management
- Customer Data Base
- Customized Branding
- Document Management
- Document Storage
- Email Delegation for Gmail
- Email Integration
- Email notes for Gmail
- Email reminders and snooze
- Help Desk Management
- IT Asset Management
- Inbox Queue Management
- Incident Management
- Interaction Tracking
- Inventory Management
- Issue Tracking
- Knowledge Base
- Knowledge Base Management
- Known Issue Management
- Live chat system
- Macros
- Multi-Channel Communication
- Multiple Brands Products
- Network Monitoring
- Online Activation
- Online Forums
- Problem Management
- Real Time Chat
- Real Time Comparisons
- Release Management
- Requirements Review
- Saas help desk software
- Self Service Portal
- Service Catalog Management
- Service Desk (ITIL ITSM)
- Service Level Agreement (SLA) Management
- Service Level Management
- Share Emails in Gmail
- Shared Gmail Labels
- Shared Mailboxes
- Social Media Integration
- Software Metrics
- Surveys & Feedback
- Third Party Integration
- Ticket Management
- To-Do List
- Agent Scheduling
- Assignment Management
- Automatic Chat Translation
- Automatic Greetings
- Call Me Option
- Canned Responses
- Chat History
- Chat Widget
- Co-Browsing
- Conversation Notes
- Customized Branding
- File Sharing
- Geo Targeting
- Geo Targeting
- Google Analytics, Webmaster & Sitemap
- I Spy
- Knowledge Database
- Labels
- Multi Website Support
- Offline Form
- Persistent Chat
- Personal Greetings
- Pre and Post Chat Forms
- Proactive Chat
- Proactive Invitations
- Real Time Monitoring
- Screen Sharing
- Shortcut Messages
- Social Media Integration
- Supervise Chats
- Third Party Integration
- Transfers / Routing
- Visitor Tracking
- Visitor banning
- Website Visitor Tracking
Q. What pricing model does ClickDesk support?
ClickDesk pricing model : Yearly,Monthly,Onetime(Perpetual License)
Q. Is ClickDesk is online or offline?
ClickDesk is Online Software.
Q. Is customization possible in ClickDesk?
Yes
Q. What type of support does ClickDesk provide?
ClickDesk offers Phone,Email,Live Chat,Online (Ticket) support.
Q. What type of guides provided by ClickDesk for training?
ClickDesk provides Video Guides,Blogs,Webinars,Infographics,Case Studies for the software training.
