NinjaChat by 500apps

NinjaChat is a live chat monitoring software that helps people to increase customer engagement and improve customer support experiences. It offers features like transcripts, real-time dashboard, file sharing, custom themes, etc. that help users engage customers via text, voice, and video chats. It also allows users to monitor, manage, and optimize agent performance in real-time. Additionally, it supports 12+ languages to facilitate smooth communication among agents, customers, and partners worldwide.